AAdvantage FAQs

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* Frequently Asked Questions *


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   About the AAdvantage Program

   Enroll In AAdvantage Program

   Managing Your AAdvantage Account

   Earning Miles

   Missing Mileage Credit

   AAdvantage Promotions, Registration and Bonus Offers

   Redeeming Miles for Flights

   Donate Miles To Kids

   Reactivate Miles

   Buying 500-mile Upgrades

   Using AAdvantage Marketing Programs (Reward With Miles) For Your

   Depositing AAdvantage Mileage Vouchers

Customer Service

AAdvantage FAQs
---------------------1. About the AAdvantage Program-

Q:  How many AAdvantage Awards were claimed in 2012?
A:  The number of one-way awards claimed in 2012 in each AAdvantage
mileage redemption category were as follows:

AAdvantage MileSAAver^® and AAnytime^® Awards (valid on American,
American Eagle and AmericanConnection only)
Merchandise Redemption
(American Airlines Vacations, Magazines etc.)
Special Mileage Awards / Other Airline Awards / Other
*Total Redemptions - 2012*

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-2. Enroll In AAdvantage Program-

Q:  How should I enter my name on the enrollment form? Am I able to use a
A:  You should enter your name exactly as it appears on your government
issued photo ID.

Q:  What address should I enter?
A:  You may enter a home or business address. Whichever you decide to
enter will be the mailing address that American Airlines uses for all

Q:  When will I receive my AAdvantage card?
A:  Your AAdvantage card will be sent out approximately 4-6 weeks after
your first activity is posted to your account.

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-3. Managing Your AAdvantage Account-

Q:  I have questions concerning my AAdvantage account. Where do I go?
A:  Select "My Account" in the Find Flights box and log in. The

Source: www.aa.com/i18n/utility/FAQs/AAdvantage_FAQ.jsp

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